How to Reset the Synology NAS?
As you know the Synology NAS is a storage management device which has your images and videos and files stored in. But if you reset it, the data can be lost. So be sure that you need to reset The Synology NAS. Let’s dive into the step by step process.
When to Reset the Synology NAS?
Use reset when:
- You forgot the admin password.
- You want to restore network settings.
- You face system errors you cannot fix otherwise.
- You plan to start fresh without losing data.
Types of Reset
There are two types:
- Soft Reset: Resets admin password and network settings only. Keeps your data safe.
- Hard Reset (Factory Reset): Resets everything and erases all data. Use with caution.
How to Soft Reset?
- Find the small reset button on the back of your NAS. It’s usually near the LAN port.
- Use a paperclip or pin to press and hold the reset button for about 4 seconds.
- You will hear a beep sound. Release the button.
- The admin password resets to empty (no password).
- Network settings revert to DHCP (automatic IP).
- Log in to DSM with username “admin” and no password.
- Update your password and network settings.
This reset does not delete your files.
How to Hard Reset (Factory Reset)?
Use this only if you want everything wiped and your system reset to factory defaults.
- Shut down your NAS completely.
- Press and hold the reset button.
- Power on the NAS while holding the reset button.
- Keep holding it for about 10 seconds until you hear a beep.
- Release the button.

- The system will now reset all settings and erase data.
- Wait for the NAS to reboot and DSM to be ready.
- Set up the NAS as if it were new.
Tips Before Resetting
- Always back up important data if you plan a hard reset.
- Know your network settings; write down your current IP if static.
- Be patient, resets may take time.
Final Word
Resetting Synology NAS is easy and handy. As you can read above, soft reset fixes password and network issues without data loss. And on the other hand Hard reset wipes everything clean for a fresh start.
